Contract TemplateMarketing Agreements

Exhibition Agreement
Template — South Africa

An attorney-drafted Exhibition Agreement template designed specifically for South African trade shows, conferences, and expos. This comprehensive contract governs the relationship between exhibition organisers and exhibitors — covering stand allocation, setup requirements, health and safety compliance under the Occupational Health and Safety Act 85 of 1993, insurance obligations, CPA consumer protection for on-site sales, cancellation and force majeure provisions, and intellectual property protections.

Drafted by qualified South African attorneys

Reviewed for compliance with current legislation · Last updated April 2026

Why It Matters

Why Your Business Needs This Agreement

On-Site Visitor Injuries Without Adequate Insurance or Liability Allocation

Exhibition stands create numerous hazards — unstable display structures, electrical cables, product demonstrations, temporary flooring changes, and crowded spaces. When a visitor is injured at an exhibitor's stand, the immediate question is who bears liability and whether insurance covers the claim. Without an Exhibition Agreement that clearly allocates liability between the organiser and exhibitor, specifies minimum insurance coverages, and establishes the indemnification framework, both parties face uncertain and potentially unlimited liability exposure. The OHS Act Section 9 creates a duty of care to non-employees (visitors) that applies to both parties — the agreement must translate this statutory duty into clear contractual responsibility.

Financial Loss from Event Cancellation Without Clear Force Majeure Provisions

The COVID-19 pandemic demonstrated the catastrophic financial impact of exhibition cancellations on both organisers and exhibitors. Without clear force majeure provisions addressing pandemics, government restrictions, and the financial treatment of cancelled events (full refund, partial refund, credit), both parties face protracted disputes that the courts must resolve at significant cost. Many South African exhibition organisers and exhibitors spent years in dispute over COVID-19 cancellation refunds because their agreements either did not include force majeure clauses or included generic clauses that did not address the specific financial consequences. Modern exhibition agreements must address these scenarios with specificity.

Electrical Non-Compliance Creating Fire and Safety Hazards

Temporary electrical installations at exhibition stands are a leading cause of electrical fires and safety incidents at South African events. Exhibitors who install their own electrical work without qualified electricians, fail to obtain Certificates of Compliance, or overload circuits with high-power equipment create hazards that can shut down the entire exhibition if discovered during a safety inspection. The OHS Act imposes criminal liability for non-compliant electrical installations. Without clear contractual requirements for electrical compliance, certificates, and the organiser's right to disconnect non-compliant installations, the organiser lacks the authority to enforce safety standards and bears shared liability for incidents.

CPA Cooling-Off Rights Creating Unexpected Returns and Refund Obligations

Exhibitors who sell goods directly to consumers at exhibitions are often unaware of the CPA Section 20 cooling-off period, which gives consumers five business days to return goods purchased at exhibitions for a full refund without providing reasons. This creates unexpected financial exposure for exhibitors selling high-value items — a customer who purchases R50,000 worth of goods at an expo can return them within five days, and the exhibitor must provide a full refund. Without clear CPA compliance provisions in the Exhibition Agreement requiring exhibitors to be aware of and comply with cooling-off obligations, both the exhibitor and the organiser face regulatory risk from the National Consumer Commission.

Stand Damage and Theft Without Insurance Coverage

Exhibition stands represent significant investments — custom builds, display technology, product samples, and promotional materials can total hundreds of thousands of rands. When stands are damaged during build-up (by other contractors), during the event (by visitors or other exhibitors), or during breakdown (by negligent handling), or when stock is stolen from the stand or the loading dock, uninsured exhibitors face direct financial losses with limited recourse. The organiser's security obligations cover the venue generally but do not guarantee individual exhibitors' property. Without all-risks insurance and clear contractual provisions allocating responsibility for different types of loss, exhibitors bear the full financial impact of damage and theft.

What is a Exhibition Agreement?

Trade shows, exhibitions, and conferences represent a significant investment for South African businesses — stand costs, custom builds, travel, accommodation, product displays, staffing, and promotional materials can easily total R100,000 to R1,000,000 or more for a major exhibition. The contractual relationship between organisers and exhibitors carries unique risks that standard service agreements do not address: structural safety of stands, electrical compliance, fire regulations, insurance requirements, on-site liability for visitor injuries, cancellation penalties, force majeure (including the ongoing lessons from the COVID-19 pandemic), and the allocation of responsibility when things go wrong on the exhibition floor.

The Occupational Health and Safety Act 85 of 1993 (OHS Act) is the primary safety legislation governing exhibitions in South Africa. Section 8 places a general duty on employers (including exhibition organisers and exhibitors) to provide and maintain a working environment that is safe and without risk to health. Section 9 requires that every employer must conduct his or her undertaking in such a manner as to ensure that persons other than employees are not exposed to health or safety hazards. For exhibition organisers, this means ensuring overall venue safety, structural integrity of the exhibition infrastructure, fire safety compliance, emergency evacuation procedures, and electrical safety certification for all temporary installations. For exhibitors, the duty extends to their individual stands — including stand construction, display stability, electrical installations, product demonstrations, and any activities involving the public at their stand.

The Consumer Protection Act 68 of 2008 (CPA) applies where exhibitors sell goods or services directly to consumers at the event. Section 18 requires honest dealing and fair value in consumer transactions. Section 20 provides consumers with the right to return goods purchased at exhibitions or trade shows within a cooling-off period. Section 56 provides an implied warranty that goods sold at the exhibition are of good quality, free from defects, and fit for their intended purpose. Section 25 provides the right to inspect goods before purchase. These CPA provisions apply to all on-site sales, making it essential for both organisers and exhibitors to understand their consumer protection obligations.

The Disaster Management Act 57 of 2002 and its regulations are relevant to force majeure provisions in exhibition agreements — the Act provides the legal framework for government-mandated restrictions on gatherings, which directly affect exhibition viability. The COVID-19 experience demonstrated that standard force majeure clauses were often inadequate for the exhibition industry, and modern exhibition agreements must address pandemic, epidemic, and government restriction scenarios with specificity.

Insurance is a critical component of any exhibition agreement. The South African insurance market provides specific products for exhibition liability, including public liability insurance (covering injury to visitors and damage to property), product liability insurance (covering claims arising from products displayed or sold), all-risks insurance (covering stand structures, equipment, and display stock), and event cancellation insurance. Both organisers and exhibitors should carry appropriate insurance, and the agreement must specify minimum coverages and require evidence of insurance before the event.

This template addresses the complete exhibition participation lifecycle: booking and stand allocation, design approval and construction, build-up period, the exhibition itself, breakdown, and post-event obligations. It is designed for South African trade exhibitions, consumer expos, industry conferences with exhibition components, outdoor events, and any event where exhibitors display or sell products and services to an audience.

Who Needs This

Exhibition and event organisers managing exhibitor contracts for trade shows, consumer expos, and industry conferences
Businesses exhibiting at South African trade shows and seeking to protect their investment with clear contractual terms
Marketing teams responsible for event participation budgets and vendor relationships with exhibition organisers
Stand builders and event production companies who need to understand the contractual framework governing their installations
Conference venues and convention centres hosting exhibitions with multiple exhibitors on their premises
Industry associations organising exhibitions as part of annual conferences or member events
International exhibitors participating in South African trade shows who need a contract compliant with local law
Any organiser or exhibitor seeking to address the health, safety, insurance, and cancellation risks inherent in exhibition participation

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The OHS Act Section 9 requires both organisers and exhibitors to ensure that visitors are not exposed to health or safety hazards — non-compliance carries criminal liability under Section 38

CPA Section 20 gives consumers a five-business-day cooling-off period for goods purchased at exhibitions — exhibitors must inform consumers of this right at the point of sale

All temporary electrical installations at exhibition stands require a Certificate of Compliance from a registered electrician under the Electrical Installation Regulations

The Disaster Management Act 57 of 2002 provides the legal framework for government restrictions on gatherings that may cancel exhibitions — force majeure clauses must address this specifically

Public liability insurance of at least R10 million is the standard minimum requirement for exhibitors at South African trade shows and exhibitions

Template Contents

Key Clauses Included

This Exhibition Agreement template covers 11 essential sections, each drafted by South African attorneys.

01

Exhibition Details and Stand Allocation

Identifies the event (name, dates, venue, organiser), the stand allocation (number, location, dimensions, type — shell scheme or raw space), any premium positioning guarantees (corner position, entrance proximity, aisle frontage), and the floor plan reference. The section establishes that the organiser reserves the right to amend the floor plan for operational or safety reasons, subject to the obligation to provide an alternative stand of comparable size and position. Where the exhibitor has paid a premium for a specific location, any organiser-initiated relocation must trigger either an adjusted fee or a right to withdraw with a full refund. The floor plan forms a schedule to the agreement and is binding on both parties once accepted.

02

Exhibitor Obligations and Stand Requirements

Defines the exhibitor's responsibilities before, during, and after the exhibition. Pre-event obligations include submitting stand designs for organiser approval by a specified deadline, engaging approved contractors for stand construction, obtaining electrical compliance certificates for all temporary installations, and providing proof of insurance. During the event, the exhibitor must staff the stand during all exhibition hours, maintain the stand in a clean and safe condition, comply with venue and organiser rules, and not obstruct neighbouring stands or common areas. Post-event obligations include completing breakdown within the designated timeframe, restoring the stand area to its original condition, and removing all materials and waste. The consequences of non-compliance — including organiser-initiated remediation at the exhibitor's cost — are documented.

03

Organiser Obligations and Event Services

Specifies what the organiser provides: venue access during build-up, exhibition, and breakdown periods, utilities (electrical power supply, water where applicable, Wi-Fi), general cleaning of common areas, security for the venue during and outside event hours, marketing and promotion of the exhibition, exhibitor directory and website listings, visitor registration services, and any included services in the shell scheme package (walls, fascia, basic lighting, carpet). The section establishes service levels for critical utilities — particularly electrical supply capacity and Wi-Fi connectivity — and the organiser's remediation obligations if these services fail during the event.

04

Fees, Payment Schedule, and Additional Services

Documents the stand rental fee (per square metre or as a package), the payment schedule (typically a non-refundable deposit of 25-50% upon booking with the balance due 30-60 days before the event), pricing for additional services (furniture rental, AV equipment, catering, additional electrical supply, rigging, storage), and the consequences of late payment (including the organiser's right to reallocate the stand). VAT at 15% under the Value-Added Tax Act 89 of 1991 is addressed for all charges. Early booking discounts and loyalty pricing for returning exhibitors are documented where applicable. The section also addresses the exhibitor's financial obligations for any damage to the venue, neighbouring stands, or common areas caused by the exhibitor or its contractors.

05

Health and Safety Compliance

Addresses the OHS Act obligations of both parties. The organiser must ensure overall venue safety, fire safety compliance (including fire exits, fire extinguisher placement, and evacuation routes), structural certification for the exhibition infrastructure, and compliance with the venue's occupational health and safety policy. The exhibitor must ensure that their stand construction complies with structural safety requirements, that electrical installations are certified by a qualified electrician with a Certificate of Compliance under the Electrical Installation Regulations (Government Gazette No. 31975), that product demonstrations do not create safety hazards, and that stand staff are briefed on emergency evacuation procedures. Risk assessments are required for any activities that involve heightened risk — working at height, hot work, use of compressed gases, or live demonstrations of machinery. The section references Section 8 (employer's duty to ensure safety) and Section 9 (duty to non-employees) of the OHS Act.

06

Insurance Requirements and Liability Allocation

Specifies the minimum insurance coverages each party must maintain. Exhibitors must carry public liability insurance (minimum R10 million, covering injury to visitors and damage to property), product liability insurance where products are demonstrated or sold (minimum R5 million), and all-risks insurance covering their stand, equipment, and display stock against theft, damage, and loss. The organiser must carry public liability insurance for common areas and event infrastructure, and event cancellation insurance. The section allocates liability: the exhibitor is primarily liable for incidents at their stand, the organiser is liable for common areas and event infrastructure, and mutual indemnification provisions address cross-claims. Neither party excludes liability for death or personal injury caused by negligence — any such exclusion would be contra bonos mores under South African common law and potentially void under CPA Section 51.

07

CPA Consumer Protection for On-Site Sales

Addresses the CPA obligations applicable when exhibitors sell goods or services directly to consumers at the event. Section 20 provides consumers with a five-day cooling-off period for goods purchased at exhibitions or direct marketing events — the exhibitor must inform consumers of this right at the point of sale. Section 25 gives consumers the right to inspect goods before purchase. Section 56 provides an implied warranty that goods are of good quality and fit for their intended purpose. Section 18 requires honest dealing and fair value. The section requires exhibitors selling to consumers to display clear pricing, provide receipts, make CPA-compliant product information available, and inform consumers of their cooling-off rights. Non-compliance with these provisions constitutes a breach of the exhibition agreement and may expose the organiser to regulatory scrutiny from the National Consumer Commission.

08

Cancellation, Postponement, and Force Majeure

Addresses the scenarios where the exhibition does not proceed as planned. Exhibitor cancellation penalties are tiered by proximity to the event: cancellation more than 90 days before the event typically results in loss of deposit only; 30-90 days triggers 50-75% of the total fee; less than 30 days triggers 100% of the fee. The organiser's right to cancel or postpone is addressed — including the obligation to offer exhibitors the option to participate in a rescheduled event or receive a proportional refund. Force majeure provisions are drafted with specificity informed by the COVID-19 experience: they cover natural disasters, pandemics, epidemics, government-mandated restrictions on gatherings under the Disaster Management Act 57 of 2002, venue damage rendering the space unsuitable, and any other event beyond the reasonable control of the parties. The financial treatment of force majeure events — full refund, partial refund, credit towards a future event, or a combination — is addressed with specificity to avoid the disputes that plagued the industry during COVID-19.

09

Intellectual Property, Branding, and Photography Rights

Addresses the use of event branding by exhibitors, restrictions on using competitor branding within the exhibition space, the organiser's right to photograph and film the exhibition (including exhibitor stands) for marketing purposes, the exhibitor's consent to appear in event promotional materials, and restrictions on the exhibitor photographing or filming other exhibitors' stands or proprietary displays without consent. The organiser's event brand, exhibition name, and visual identity are protected — exhibitors may reference their participation for their own marketing but may not use the event brand in ways that imply endorsement or sponsorship beyond their participation. Post-event, the exhibitor may use their own photography and materials from the event for marketing purposes, subject to any restrictions on competitor content.

10

Build-Up, Breakdown, and Venue Access

Specifies the build-up period (typically 1-3 days before the event), breakdown period (typically 1-2 days after), permitted working hours during build-up and breakdown, vehicle access arrangements for loading and unloading, waste removal responsibilities, and the consequences of not completing breakdown on time (including charges for additional venue hire and organiser-arranged removal at the exhibitor's cost). Health and safety requirements during build-up and breakdown are particularly important — these are the periods when construction activities, heavy equipment, and concurrent work by multiple contractors create the highest safety risks. The section requires exhibitors to provide method statements for complex builds and to comply with the organiser's build-up safety rules.

11

Dispute Resolution and Governing Law

Specifies that the agreement is governed by the laws of the Republic of South Africa and establishes a practical dispute resolution process. Given the time-sensitive nature of exhibition disputes (many arise during the build-up or event itself), the process provides for immediate escalation to senior management for resolution within 48 hours, followed by mediation under AFSA rules if senior management cannot resolve the matter, and binding arbitration for disputes that cannot be resolved through mediation. The right to approach the High Court for urgent relief — particularly interdicts relating to stand access, safety issues, or brand infringement during the event — is preserved. On-site disputes during the exhibition are subject to the organiser's reasonable operational decisions, with financial claims to be resolved after the event through the formal dispute resolution process.

Legal Compliance

South African Law Compliance

OHS Act

Occupational Health and Safety Act 85 of 1993

The OHS Act is the primary safety legislation governing exhibitions. Section 8 imposes a general duty on employers to provide a safe working environment — this applies to both the organiser (for the venue and common areas) and the exhibitor (for their stand and activities). Section 9 requires that employers ensure persons other than employees (including exhibition visitors) are not exposed to health or safety hazards. Section 10 requires employers to ensure articles and substances used at work do not pose risks. The Electrical Installation Regulations under the OHS Act require a Certificate of Compliance for all temporary electrical installations at exhibition stands. The Construction Regulations 2014 may apply to complex stand builds involving structural work. Non-compliance with the OHS Act can result in criminal prosecution under Section 38, with fines and imprisonment, as well as civil liability for injuries to visitors or workers.

CPA

Consumer Protection Act 68 of 2008

The CPA applies where exhibitors sell goods or services directly to consumers at the event. Section 20 provides a five-day cooling-off period for goods purchased at exhibitions, trade fairs, and direct marketing events — the consumer may return the goods and receive a full refund within five business days without providing reasons. Section 25 gives consumers the right to examine goods before purchase. Section 56 provides an implied warranty that goods are of good quality, free from defects, and fit for their intended purpose. Section 18 requires honest dealing, and Section 29 prohibits misleading promotional activities. Exhibitors must be aware of these consumer rights and comply with them for all on-site sales.

Disaster Management Act

Disaster Management Act 57 of 2002

The Disaster Management Act provides the legal framework for government-mandated restrictions on public gatherings, which directly affect exhibition viability. During the COVID-19 pandemic, restrictions issued under this Act prohibited, limited, or imposed conditions on gatherings — forcing exhibition cancellations and postponements across South Africa. The force majeure provisions in the Exhibition Agreement must address government restrictions under this Act as a specified force majeure event, with clear consequences for the financial treatment of the cancellation (refund, credit, or partial refund). The Act also requires event organisers to have disaster management plans for large gatherings, including risk assessments and emergency response procedures.

Electrical Installation Regulations

Electrical Installation Regulations 2009 (Government Gazette No. 31975)

The Electrical Installation Regulations, promulgated under the OHS Act, require a Certificate of Compliance (CoC) for all electrical installations, including temporary installations at exhibition stands. A registered electrician must inspect and certify all electrical work before power is supplied. This is particularly relevant for exhibition stands with lighting, display screens, product demonstration equipment, and charging stations. The organiser typically requires exhibitors to submit their CoC before the exhibition opens and reserves the right to disconnect non-compliant installations. Non-compliance can result in criminal liability under the OHS Act and civil liability if an electrical fault causes injury or property damage.

Fire Brigade Services Act

Fire Brigade Services Act 99 of 1987

This Act, together with the National Building Regulations and Building Standards Act 103 of 1977 (Part T — Fire Protection), establishes fire safety requirements for public venues. Exhibition organisers must ensure compliance with fire regulations — maximum occupancy limits, fire exit accessibility, fire extinguisher placement, fire-retardant materials in stand construction, and emergency evacuation procedures. Exhibitors must ensure their stands use fire-retardant materials (particularly for drapes, carpeting, and display panels), do not obstruct fire exits or evacuation routes, and do not use materials or demonstrations that create fire hazards. Municipal fire departments may inspect exhibition venues and can shut down non-compliant events.

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01

Select the event and secure your stand position

Research and select the exhibition, confirm dates and venue, review the floor plan, and book your preferred stand position. Request the organiser's exhibitor manual and standard terms. Review the Exhibition Agreement carefully before signing and paying the deposit — the terms governing cancellation penalties, force majeure, insurance requirements, and the organiser's obligations are established at this point and are difficult to renegotiate later.

02

Plan your stand and arrange insurance

Design your stand and submit plans to the organiser for approval by the specified deadline. Engage approved contractors for stand construction and electrical work. Arrange public liability insurance (minimum R10 million), product liability insurance if selling or demonstrating products, and all-risks insurance for your stand, equipment, and display stock. Provide certificates of insurance to the organiser.

03

Complete health and safety preparations

Ensure your stand construction meets structural safety requirements and uses fire-retardant materials where required. Arrange for a registered electrician to install and certify all electrical work with a Certificate of Compliance. Prepare a risk assessment for any activities involving heightened risk. Brief your stand staff on emergency evacuation procedures and the location of fire exits, fire extinguishers, and first aid facilities.

04

Set up and operate during the exhibition

Complete stand build-up within the designated period and permitted hours. Obtain the organiser's sign-off on the completed stand before the exhibition opens. During the event, maintain the stand in a safe and presentable condition, staff the stand during all exhibition hours, and comply with all organiser rules. If selling to consumers, display CPA-compliant pricing, provide receipts, and inform consumers of their cooling-off rights under Section 20.

05

Break down and complete post-event obligations

Begin breakdown only after the exhibition has officially closed — early breakdown typically constitutes a breach. Complete breakdown within the designated period, remove all materials and waste, and restore the stand area to its original condition. Submit any damage claims to the organiser or your insurer promptly. Retain all documentation — the agreement, insurance certificates, electrical certificates, and correspondence — for at least three years under the Prescription Act.

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Common Questions

Frequently Asked Questions

An Exhibition Agreement is a contract between an exhibition organiser and an exhibitor that governs participation in a trade show, consumer expo, conference, or similar event. It defines the stand allocation, fees, build-up and breakdown schedules, health and safety obligations, insurance requirements, and the responsibilities of both parties. In South Africa, you need a formal agreement because exhibitions carry unique legal risks that standard contracts do not address. The OHS Act imposes safety obligations on both the organiser and exhibitor for visitors and workers. The CPA gives consumers cooling-off rights for goods purchased at exhibitions. The Disaster Management Act creates force majeure scenarios that can cancel events at short notice. Without a comprehensive agreement addressing these risks, both parties face potential liability for on-site injuries, financial disputes over cancellations, and regulatory non-compliance that could shut down the event entirely.

Why This Template

What You Get With This Template

Drafted specifically for South African law — compliant with the OHS Act, CPA consumer protection provisions, Electrical Installation Regulations, Disaster Management Act, and Fire Brigade Services Act

Comprehensive health and safety framework addressing both organiser and exhibitor duties under OHS Act Sections 8 and 9, with specific electrical compliance requirements

Detailed force majeure provisions informed by the COVID-19 experience, addressing pandemics, government restrictions, and specific financial treatment of cancelled or postponed events

Clear insurance requirements with specified minimum coverages for public liability, product liability, and all-risks, ensuring both parties can meet potential claims

CPA-compliant provisions for on-site consumer sales, including cooling-off period obligations, honest dealing requirements, and product quality warranties

Balanced liability allocation with mutual indemnification, ensuring each party bears responsibility for hazards within their control

Structured cancellation provisions with tiered penalties that provide financial certainty for both organisers and exhibitors

Practical build-up and breakdown provisions addressing safety, contractor requirements, electrical certification, and venue restoration obligations

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